What's new
New features, improvements and fixes, newest first. Each entry links to the guide that explains it.
Some features depend on your plan. If you don't see one in your panel, ask your provider.
September 2026
A new editor for your app, and your app in more than one language
You now design your app in a new editor: it shows your app on a phone, you click what you want to change, and members see nothing until you press Publish. Your app can also speak several languages: add a language, translate all its text in one go with a file, and each member sees the app in their phone's language.
For: businesses already moved to the new editor. Not sure? See Which editor do I have?
Learn more: The New Editor, Your app in more than one language
Pin campaign groups to the top of the list
In the Smart Campaigns list you can now pin a campaign group so it stays at the top. Everyone in your business sees the same order, and you can pin more than one group.
Learn more: Smart Campaigns overview
An 18+ age limit for sign-ups in the app
The birthday field on your sign-up form has a new switch that stops people under 18 from joining through the app. It is off unless you switch it on. Members who sign up at the till are not checked, and existing members are not affected.
Learn more: Registration form
Upload a PDF for your terms and privacy links
The Terms of use and GDPR fields, and the links on your sign-up form, now have an Upload button: pick a PDF and the field fills in with its link. You no longer need to host the file somewhere else first. For links on the sign-up form you can also choose whether they open inside the app or in a new tab.
Learn more: Legals, Registration form
Segments and member behaviors come with the Smart Segmentation add-on
RFM segments and member behaviors now come with the Smart Segmentation add-on. Whether it is included depends on your plan: ask your provider.
Learn more: RFM overview
Campaign messages on the Google Wallet lock screen
When a campaign sends a notification, members who carry the card in Google Wallet now see it on their lock screen too, as Apple Wallet members already did. Google shows at most 3 of these per card in 24 hours.
For: businesses that use Wallet Pass.
Learn more: Wallet Pass, lock-screen messages
Fixes and small improvements
- 2026-09-28 Reports: "% of visits by branch" now divides each branch's visits by all visits, so the branches add up to 100%.
- 2026-09-28 BI: the Submit events report no longer shows 0 for events sent by some tills, and a new Branch ID column shows which branch sent each event.
- 2026-09-23 Reports: the Points & Credit report shows the campaign name and campaign kind behind each earning, so you can filter by campaign. This applies to new earnings; older ones show "No campaign".
- 2026-09-23 Members: first and last names are saved with capital first letters, also when you import members from a CSV file. Importing the same file again corrects the names already saved.
- 2026-09-23 The email you receive when a member asks for their data to be deleted is easier to read, with the member's details in a table. See Data deletion requests.
- 2026-09-07 When your POS settings save members-only purchases, a sale without a member is now refused instead of saved. See Connectivity.
- 2026-09-07 Member app: on the Activities page, the "Load more" button no longer shows on an empty tab and no longer repeats rows already shown.
August 2026
Scheduled campaigns repeat on your schedule
A Scheduled campaign can now run daily, weekly, every other week, every 30 or 90 days, or yearly, from a start date you choose and, if you want, until an end date. Its audience uses the full member filters, with a preview of how many members match.
Learn more: Scheduled campaigns, choosing the cadence
Ready-made win-back campaigns
Two step-by-step recipes bring back members who have stopped visiting: one uses RFM segments, which come with the Smart Segmentation add-on, and one works without it.
Learn more: Win-back cadence, Win-back without RFM
Only your listed branches can send transactions
Your Location list now decides which branches can send and receive transactions. Once this control is on for your account, a branch that is missing from the list or not set to Active is refused, so add a new branch to the list before it opens.
Learn more: Location list, Connectivity
One survey, many languages
Build a survey once and add the languages you need on its Translations tab. Each member sees it in their own language, and all answers land in one results table.
Learn more: Smart Surveys, translations
Delivery numbers for push notifications and Wallet Pass updates
Communication Analytics now covers push notifications and Wallet Pass updates as well as email and SMS, so you can see what each campaign sent and what arrived.
Learn more: Rule campaigns, Communication Analytics
See how many members unsubscribe
For campaign emails, Communication Analytics now shows how many members clicked the unsubscribe link, and the unsubscribe rate against what was sent.
Learn more: Rule campaigns, Communication Analytics
A change log for every campaign, gift and punch card
Open the Change log from a campaign's menu to see who created it, who edited, paused or reactivated it, and when, with the before and after values of each change. Gifts and punch cards keep one too.
Learn more: Smart Campaigns, change log
Thank members on the day they joined
Scheduled campaigns can now target members on the anniversary of the day they joined, for example to thank them every year.
Learn more: Scheduled campaigns, choosing the audience
A ready-made unsubscribe link for your emails
The Magic links picker in the email editor now has an Unsubscribe link you can copy into your footer, so members can opt out of marketing emails in one click.
Learn more: Communication templates, magic links
Start an email from the template gallery
Instead of an empty canvas, pick a ready-made design from the Template gallery in the email editor: one-off campaigns such as a new menu or a happy hour, and automated messages such as welcome, birthday or win-back.
Learn more: Email template